Senior systems administrator with 10+ years managing hybrid Windows, Linux, and cloud environments (AWS, Azure) across healthcare, financial services, and education organizations. Track record of reducing infrastructure costs and manual workload through automation and cloud optimization, most recently cutting cloud costs by 30% and manual intervention by 40% at Movement Mortgage, while maintaining compliance with standards including NIST and GLBA. Experienced leading small teams and managing enterprise-scale Active Directory, virtualization, and end-user support operations for 1,000+ users.
Core Competencies
- Systems Design & Execution
- Hardware & Software Configuration
- Troubleshooting & Crisis Management
- Analytical & Organizational Skills
- Problem Analysis & Conflict Resolution
- Network & Infrastructure Security
- Team Building & Leadership
- Strategic Management of Enterprise IT
- Implementation & Technical Support
Advanced Technical Proficiencies
- Languages
- PowerShell, Python, Lua, XML
- Software & Tools
- Microsoft 365, Active Directory, Group Policy, DNS, DHCP, ServiceNow, Git, ConnectWise Automate, NinjaOne, Rubrik
- Hypervisors
- Nutanix, VMware, Hyper-V
- Operating Systems
- Linux (CentOS, Ubuntu, Mint, Fedora, RHEL), Windows (7, 8, 8.1, 10, 11), Windows Server (2008/R2, 2012/R2, 2016, 2019, 2022, 2025)
- Cloud Platforms
- Amazon Web Services, Microsoft Azure
Professional Experience
Senior Systems Administrator
May 2023 – Present
Movement MortgageIndian Land, SC
- Designed, implemented, and managed cloud solutions using AWS and Azure, improving system performance and reducing costs by 30%.
- Administered on-premises and cloud-based Linux and Windows servers, ensuring high availability, scalability, and security of mission-critical applications.
- Developed and maintained automation scripts in PowerShell, Bash, and Python to streamline system deployment, configuration, and monitoring processes, reducing manual intervention by 40%.
- Led initiatives to secure cloud infrastructure, including network segmentation, encryption, IAM policies, and vulnerability management, ensuring adherence to industry standards (e.g., NIST, GLBA).
- Regularly conducted cloud cost reviews, identified underutilized resources, and recommended optimizations, resulting in 25% savings on monthly cloud expenses.
Manager, Systems Administration
Nov 2020 – May 2023
Global Lending ServicesGreenville, SC
- Co-managed day-to-day operations of a fleet of 20 physical Hyper-V hypervisors and 100+ virtual machines across Rackspace, Azure, and AWS, running Windows and multiple Linux distributions, as part of a 4-person systems team.
- Deployed and managed network, application, and security infrastructure in Azure and on-premises to automate financial decisioning for automotive loans, partnering closely with IT Security to meet industry and federal regulatory requirements.
- Administered 1,200+ user accounts across Active Directory, Azure AD, and Microsoft 365; developed and deployed Group Policies in coordination with Desktop Ops and IT Security to harden workstation and server security.
- Automated administrative and maintenance workflows using PowerShell, Batch, and Bash scripting, reducing time spent on repetitive tasks by an estimated 35%.
IT Systems Administrator
May 2019 – Nov 2020
Southside Christian SchoolSimpsonville, SC
- Managed a server fleet of two physical VMware ESXi hosts running 29 virtual machines, and administered the school's on-premises Exchange email server supporting 250+ active accounts.
- Imaged, deployed, and maintained a fleet of roughly 250 desktops and laptops (primarily Dell and Microsoft devices), and wrote and enforced workstation-use and Group Policy standards.
- Built and deployed an MDT/WDS PXE-boot imaging solution that cut per-device deployment time by an estimated 50% across multiple device makes and models.
- Deployed a CentOS-based Linux server for infrastructure monitoring, and administered Active Directory across two domains, an Azure AD domain, and a Google Workspace directory of roughly 500 Chromebook devices.
- Built a PDQ Deploy/PDQ Inventory infrastructure to centrally patch and manage the full device fleet, including servers.
- Deployed and managed JAMF School with Apple School Manager to remotely administer a 150-device iPad fleet, handling policy management, app deployment, and OS updates.
Associate Application Analyst
May 2018 – May 2019
Care Coordination InstituteGreenville, SC
- Configured and administered production and test Red Hat Enterprise Linux 7 servers as Application Analyst for the organization's care management software platform.
- Minimized downtime of the department's Red Hat Enterprise Linux server through proactive troubleshooting and root-cause follow-up, supporting business continuity for a care-coordination platform.
- Led feasibility research and test-plan development for migrating an Oracle-based database to AWS, ensuring compliance with technical specifications and documentation requirements.
- Developed custom content for population health application providers to improve engagement and user experience, and partnered with the support team on top-tier application troubleshooting.
- Supported application implementation, validation, upgrades, and documentation across the software lifecycle, applying current technology knowledge and performing structured software testing.
I/S Desktop Analyst
Jan 2014 – May 2018
Greenville Health SystemGreenville, SC
- Deployed and maintained desktop equipment fleet-wide using Microsoft SCCM, and streamlined procurement, installation, and licensing for desktops, software, and peripherals.
- Built a Google Chrome extension that improved administrative tracking and incident-response workflows for the desktop analyst team, and managed vendor contracts, technical documentation, and statistical reporting.
- Met SLA targets by resolving issues tracked through the ticketing system, providing hands-on technical support for Windows 7 and 10 desktops, laptops, and workstations.
- Managed timely installation and support of desktop environments across the health system, including WOW carts, wall-mounted terminals, surgical workstations, and printers.
- Served as subject matter expert for Active Directory account lifecycle management and Group Policy Objects (GPOs), and negotiated vendor contracts to secure favorable pricing and terms.
Education
Bachelor of Science, Cloud & Systems Administration — Western Governors University
May 2018 – Sep 2019
Training & Certifications
Microsoft Azure Administrator Associate AZ-104 — Microsoft
Feb 2023
Microsoft Azure Fundamentals AZ-900 — Microsoft
May 2021
Security+ CE SY0-501 — CompTIA
Mar 2018
LPIC-1: Linux Administrator — Linux Professional Institute
Jun 2018
Server+ SK0-004 — CompTIA
Mar 2018
Additional certifications (2013–2018): CompTIA A+, Network+, Cloud+, Cloud Essentials, Project+, Linux+, Linux Network Professional, Systems Support Specialist, IT Operations Specialist, Network Infrastructure Professional, Secure Infrastructure Specialist; Microsoft MTA 98-349, Microsoft Certified Professional; ITIL Foundations; Linux Foundations; CIW Site Development Associate.
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Transcript: CompTIA, LPI, and Microsoft